Privacy Policy

We collect personal data from customers and prospective customers to deliver our services and maintain a business relationship with you. If you have contacted us before, we’d like to think you will want to again. So, we hold data. We take the custody and privacy of this data very seriously. 

This Privacy Policy lets you know what information we collect, what we then do with it, and the rights you have when it comes to your data. 

The policy may be updated occasionally to reflect changes to operational practices or legal requirements, or for regulatory reasons. If and when we make changes to this policy, we will notify you of the changes by posting the revised policy on this website or by other means when appropriate.

The policy is part of, and subject to, our website’s terms and conditions of use. You may view these terms and conditions on our website www.academy.bidcraft.co.uk.

Who are we?

Bid Craft Ltd (“BidCraft”)

A company registered in England (company no: 10795452)

Children

We do not knowingly provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information and do not use this website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].

What information does BidCraft collect?

Information you give us

We collect and processes a range of information about you (generally information you have given to us). This includes:

·     your name, address and contact details, including email address and telephone number, and possibly job title and company name

·     your APMP membership number and certification levels

·     any payment or related information you give us

·     any personal information you provide within an assignment response

·     the terms and conditions of any agreement we have and the courses you pursue

·     information you provide as part of a support or help request

·     any reviews you give us.

We may collect this information in a variety of ways. For example, we may collect this from registration forms and payment forms, or from correspondence with you. If you provide an assignment for a course you may include personal information, or as we talk on a webinar or coaching call. 

If you give us information about another person or group of people (eg for a group course), you confirm that they have appointed you to act on their behalf and agreed that you consent on their behalf to the processing of their personal data, receive any data protection notices on their behalf, and consent on their behalf to the transfer of their personal data abroad.

Our platform provider is a Canadian company. Accordingly, they may transmit your personal information outside of the country, state, or province in which you are located.

We will not seek information from third parties using this data without your consent. 

Website visitors

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file or similar technology that is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. 

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Why does BidCraft process personal data?

We need to process data to deliver courses and services. For example, we need to process your name to assign you to courses and respond to any queries you raise. 

In some cases, we need to process data to ensure that we’re complying with our legal obligations. 

We need to make sure you get access to the courses and support you have paid for. We need to send you updates and encouraging emails to help you complete the courses. We need to make sure the information we hold on you is correct. We need to securely process orders and manage invoices and payments. We need to conduct statistical analysis to be able to compare benchmark performance on an aggregated, non-personal basis. We need to send invites to webinars and events. 

Who has access to data?

Your information may be shared internally, including with other employees of BidCraft, associates delivering courses under contract and NDA, and/or designated professional services providers such as accountant and lawyer, and only if access to the data is necessary for performance of their roles. In certain limited circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you leave a nice review, we will share it on our website.

How does BidCraft protect data?

BidCraft takes the security of your data seriously, and we follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. BidCraft has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties. 

Where BidCraft engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and procedural measures to ensure the security of data.

We exclusively process payments through PCI DSS Level 1 payment providers, which is the highest level of compliance available.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.

For how long does BidCraft keep data?

Where data has been provided for the purpose of receiving information on our products or services, we will retain it until you opt out. Any other data will not be kept for longer than is necessary for that purpose or those purposes – eg, in line with the statutory financial accounts.

Your rights

As a data subject, you have a number of rights. You can:

·     access and obtain a copy of your data on request

·     require BidCraft to change incorrect or incomplete data

·     require BidCraft to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing

·     object to the processing of your data where BidCraft is relying on its legitimate interests as the legal ground for processing.

If you would like to exercise any of these rights, please contact Jon Darby at [email protected].

If you believe that BidCraft has not complied with your data protection rights, you can complain to the Information Commissioner.

Automated decision-making

No decisions are based on automated decision-making.

Disclaimer

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website, including the illegal acts of third parties (such as criminal hacking).

Terms of use

Bid Craft Ltd (“BidCraft”) maintains this website, any courses offered and other linked and related sites (the “Site”) for the use of its customers, vendors, students, and other Site users (“Users”) upon agreement to the following terms. Please read the terms carefully before using the Site. Use of this website indicates acceptance of these “Terms of Use” and forms a binding agreement between you and BidCraft. If you do not agree to these terms, do not use this Site.

By using the Site you confirm that you accept and comply with these Terms of Use; if you are using this Site as a representative of an organisation, you have the power to enter into legally binding agreements for the organisation; and you are responsible for anyone that uses the Site through your account. 

1. Use of Site

BidCraft provides various materials, information, quizzes, tests, questions, articles, news and other information on this and related sites and in courses offered through this site (the “Materials”). BidCraft authorises each User to view and download one copy of the Materials. Materials may be downloaded and a maximum of one copy of the Materials may be printed provided that Users make no modifications to the Materials and you retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Users may not modify the Materials at this Site in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarise, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorised use of the Site.

2. Geographic location

If you, as a User, purchase Materials from this Site or BidCraft while outside of the UK, you may not user or access the materials while in the UK.

3. User Warranty

As a User you warrant that you are not an agent or employee of any other training or APMP authorised training organisation, and the Site and Materials are solely for the purpose of your own certification or learning. You will comply with all laws, and are solely responsible for content you provide. We may, but do not have to, review, filter, block or remove content. We will not be liable to you or any third party for the submitted content, and we make no warranty that any submitted content obtained or displayed through the Site is accurate or complete.

4. Trademark and Copyright

BidCraft, and certain other brands, trademarks, and service marks are marks of BidCraft and its affiliates. The Materials on this Site are copyrighted, and any unauthorised use of any Materials on this Site may violate copyright, trademark, and other laws.

5. Hyperlinks

Links to external websites are provided solely as a convenience to you. BidCraft has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.

6. No Warranty

The Materials provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. BidCraft further does not warrant the accuracy and completeness of the Materials at this Site. BidCraft may make changes to the Materials at this Site, or to the services and prices described in them, at any time without notice. The Materials at this Site may be out of date, and BidCraft makes no commitment to update the Materials at this Site.

7. Limitation of Liability

In no event will BidCraft, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, those resulting from lower test scores, interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites liked to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

8. Applicable Law

The Terms of Use are governed by the laws of the province of England and Wales. 

Failure to enforce strict performance of the Terms of Use of Use shall not be construed as a waiver of any provision or right. BidCraft may assign its rights and duties under the Terms of Use without notice to any party at any time. You may not assign your rights under this agreement to anyone else.

Force Majeure. We will not be liable to you or any third party for any failure to perform our obligations under this Agreement if that failure results from any cause beyond our control, such as the elements; fire; flood; severe weather; earthquake; vandalism; accidents; sabotage; power failure; denial of service attacks or similar attacks or other acts of hackers; Internet or network failures or interruptions; acts of God and the public enemy; acts of war; acts of terrorism; riots; civil or public disturbances; strikes, lockouts or labour disruptions; any laws, orders, rules, regulations, or acts or restraints of any government or governmental body or authority, civil or military, including the orders and judgments of courts.

9. Miscellaneous

Severability. If a court finds part of this Agreement to be invalid, the rest will continue to apply with the minimum changes required to remove the invalid part

10. Effective Date and Updates

The Terms are effective as of 12^th May 2020 and are subject to change without notice by BidCraft at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.